Frequently Asked Questions
What if I've never shot a weapon before?
Do I need to own a weapon to join your class?
Not at all. If you're a first time shooter or simply don't own a weapon don't let that stop you from getting the training you need. For our classes we offer rentals, however a phone or email reservation is required. Rentals are subject to availability.
I don't know if I have the right equipment?
No problem! Give us a call and we will help figure out what you have and what you need.
Do you offer Woman's Only classes?
We do! Check out our woman's only self defense pistol: https://www.alphadefensegroup.com/womans-self-defense-pistol
Are there age requirements?
Yes. All Students must be over 15 years old. Students who are under 18 require that their parent or legal guardian be present during the entire course.
When is payment required for classes?
If Pay is not receieved online at the time purchase or registration then payment is expected at the morning check-in for your class. If you have a question about a voucher or a gift card, please give us a call at 720-464-7885.
We do offer a discount for cash payments.
Tags: Groupon | Voucher | Payment | Cash
I need help with the website, who do I contact?
We are happy to help.
I forgot my password. How can I reset it?
In order to reset your password please:
My class registration didn't go through?
We're sorry to hear that! Please send us an message with the date and the number of students that you would like to register and will take care of your registration for you.
We offer full refunds in the method you paid up to 24 hours before your class. If you are sick, have an emergency or are unable to attend please give us a call 720-464-7885 or email us at firstname.lastname@example.org as soon as possible and we will work with you to reschedule or issue a refund up to 24 hours before your class.
Our 24 hour cancellation policy: This policy ensures that we are able to size our classes with the right number of instructors to provide one-on-one instruction to all of our students. This policy also ensures that we free up spots for other students who are on our wait lists.
If you have any questions please do not hestitate to contact us.